Privacy policy
Nestelberg 17

This privacy policy applies to the website “Nestelberg 17” – responsible for this is Ing. Reinhard Gnadenberger. (Version: February 2025, valid immediately and until revoked)

1. automatic storage of data

When you visit our website, data is automatically created, stored in log files and – if necessary – processed. The data collected includes, among other things

  • the URL called up
  • Your browser and version number
  • the referrer URL (from which page you came to us)
  • Your IP address
  • Device type and operating system
  • Date and time of access

These log files are generally stored for a period of 3 weeks and then deleted.

2. storage duration

We delete personal data as soon as it is no longer required for the original purpose for which it was collected. If data was collected on the basis of your consent, we delete it immediately after revocation, provided there are no legal retention periods to the contrary. We store contact data collected in the course of communication for the duration of the business relationship.

3. cookies & external media integration

Cookies are small text files that store basic information about your website visit – similar to a digital visitor badge. We use essential cookies that are necessary for the operation of our website (e.g. through our CMS WordPress). In addition, we use cookies to offer you personalized functions – always with your consent via our cookie consent banner.

You can use this banner to decide individually which cookies and external scripts (e.g. from social media or video platforms) are activated. Please note: Blocking cookies can restrict the functionality of individual websites.

4. encryption via TLS: SSL certificate

Our website is secured by a valid SSL certificate from Let’s Encrypt – a kind of security belt for data traffic. This means that the transmission of your data is encrypted (recognizable by “https://” and the lock symbol in the browser) and is thus protected against unauthorized access.

5. web analysis: evaluation of visitor behavior

We use the data protection-friendly tool Plausible.io (EU-based) to analyze user behavior. This tool does not use cookies and only collects anonymized data (e.g. IP address in anonymized form, user agent). For further details, please refer to the data policy of Plausible.io.

6. meta pixel

We use Meta Pixel (formerly Facebook Pixel) to analyze the behavior of visitors and to place targeted advertising. The pixel collects data about your interactions with our website – for example, which pages you visit or which actions you take. Further information can be found in Meta’s privacy policy.

7 Google Ads

We use Google Ads to support our advertising activities. We use this tool to collect data in order to measure and improve the success of our ads. Cookies may be set and usage data may be processed. For details, please refer to the Google Ads privacy policy.

8. conversion tracking

We use conversion tracking to evaluate the success of our advertising campaigns. This process records when and how visitors convert following interactions on our website (for example, through bookings or contact requests). The data obtained is used to manage and optimize our marketing measures in a targeted manner. In some cases, third-party tools are also used for this purpose – please note their respective privacy policies.

9. booking and contact forms

Our website offers you various forms for booking (external provider, see next paragraph) and for contacting us (Elementor Submission Forms). Personal data entered in the forms (such as name, e-mail address, message, etc.) is collected in order to process your request or booking. Data is transmitted via secure connections and is only stored for as long as is necessary to process your request. Data will only be passed on to third parties if this is necessary to fulfill our services.

In addition, we use an external booking tool from our cooperation partner Urlaub am Bauernhof via Seekda hotel management software. The data required for booking processing is transmitted to the cooperation partner in order to ensure smooth and efficient processing of your booking request. Please note that the privacy policy of the cooperation partner applies to this tool.

10. google maps

We use Google Maps to display location information. By using Google Maps, data (e.g. your IP address) is transmitted to Google. This data processing is carried out in accordance with the applicable data protection regulations. Further information can be found in the Google Maps privacy policy.

11. integration of social channels (Instagram and Facebook)

We integrate content from Instagram and Facebook to integrate social channels. However, this content is only activated after you have given your express consent – using the Borlabs Cookie consent management tool. No data is loaded from the respective platforms until consent is given. For further information, please refer to the privacy policies of Facebook and Instagram.

12. your rights according to GDPR

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to information: Right to information about the personal data stored by us (Art. 15 GDPR)
  • Right to rectification: Right to rectification of inaccurate data (Art. 16 GDPR)
  • Right to erasure: Right to erasure of your data (“right to be forgotten”, Art. 17 GDPR)
  • Right to restriction: Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability: receipt of your data in a structured, commonly used and machine-readable format (Art. 20 GDPR)
  • Right to object: Right to object to the processing of your data (Art. 21 GDPR)

If you believe that the processing of your data violates applicable data protection law, you can contact the competent data protection authority – in Austria the Austrian Data Protection Authority.

13. where we send your data and who may have access to it

Your data will not be passed on to unauthorized third parties. However, third parties may gain access to your data in the following cases:

  • Our hosting provider processes data in log files (see section 1).
  • Our website administrator (Michael Schifflhuber, Markt 7, A-3213 Frankenfels) carries out regular maintenance work and software updates.
  • When booking via our website, your contact details will be transmitted to our booking partner. For details on data protection, please refer to the respective privacy policy.

14 Questions about data protection

If you have any questions about this privacy policy, please do not hesitate to contact us.

Responsible for the website:
Ing. Reinhard Gnadenberger
Nestelberg 17
A-3295 Lackenhof am Ötscher
Phone: +43 664 51 88 566
E-mail: info@nestelberg17.at
Website: www.nestelberg17.at